Welcome to the CareFirst Administrators (CFA) Community. Your employer has entrusted us to provide administrative services for you and your covered family members. With your CFA Member identification card, you can access care from Blue Cross and Blue Shield providers nationwide.  Our team of experienced service professionals are focused on making sure you can easily access benefits and know where to turn with questions or concerns.  

My CFA Account

As a member of CareFirst Administrators, you now have access to My CFA Account which provides you with:

  • Benefits information
  • Medical claims history
  • Claim Forms, and
  • Dental, vision and pharmacy coverage information, if offered by your employer

If you have questions, please contact a CareFirst Administrators Customer Service Representative at 866-945-9839 or click the following link for details.

     Monday – Thursday - 8:30 AM – 6:00 PM
     Friday - 8:30 AM – 5:00 PM